Page 2 IT Administrators Guide
Overview
Skype lets your business work the way you want to, whatever the message, wherever
people are. This guide shows you how to implement and manage Skype's business tools
so that your business can save time, save money and stay ahead.
Every business can start saving by downloading Skype. There are numerous benets to
your business:
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Calling: use free Skype-to-Skype calls, anywhere in the world.
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Video: have face-to-face meetings without leaving your desk.
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Conferencing: conduct multi-person meetings without any difcult set-up.
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Screen sharing: easily show others all or part of your screen.
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Instant Messenging (IM): chat with colleagues and business contacts.
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File transfer: send and receive large les easily.
With Skype Manager™, you can take full benet of Skype by centrally managing your
entire workforce’s Skype usage. You can:
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Create accounts: easily set up business accounts for every employee.
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Allocate Skype Credit: centrally manage balances and automatic top-up.
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Assign features: allocate features, including Online Numbers, Call forwarding,
Subscriptions and Voicemail, to individual business accounts.
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Monitor usage: view real-time reporting about Skype usage and costs.
If your business uses a SIP-enabled PBX system, Skype for SIP is also available via Skype
Manager. Skype for SIP lets Skype users call your business directly from Skype or via
a Skype button at no cost to them and Skype’s global calling rates offer potential cost
savings when calling landlines and mobile phones.
The aim of this guide
This guide will help you understand:
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How you can use Skype within your business
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Skype's architecture model
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How we address security and privacy issues
It also provides instructions on installing and conguring Skype for your business. We’ve
created best practice guidance based on our experience in deploying our software
across a wide range of organizations.
This guide replaces previous versions of the Network Administrator's Guide, which should
no longer be used.
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