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Page 10 Skype Connect User Guide

3.0 Meet our example company

Throughout this guide we’ll be using a ctitious business called Architects, to illustrate

the various processes and administrative functions available to you.

Here is a summary of how Architects is structured, so you can see what we are aiming to

achieve with each process that we walk you through. You may nd it useful to refer back

to this summary.

• Architects is a small business, with between 5 and 9 people.

• The Skype Manager administrator is Claude Morel, who is responsible for management

of the company's business operations.

• There is a Sales team, which take calls from potential and existing clients.

• The Sales team also wants to be able to make outgoing, sales-related, calls abroad.

• The name of the Sales Manager is Vanessa Lombardi.

• There is also an Engineering team who correspond with clients to ensure their

requirements are met.

• The name of the Structural Engineer for the Engineering team is Hiroshi Tanaka.

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Skype Connect - 4.0 Guía de usuario Pagina 10